He verified some of her bank details, gaining her trust so that she would disclose her pin number. He sounded completely genuine. Subsequently £38,000 was stolen from her account.
Banks will NEVER ask for pin numbers over the telephone, so don't give out this information. If you have any doubts, terminate the call.
Sellers of items on online marketplace websites are falling victim to fraud by bogus buyers.
Typically, the bogus buyers contact the seller wanting to purchase the item for sale and advise they will be sending the requested amount via PayPal or other electronic payment method.
The seller then receives a fake, but official looking email stating they have been paid more than the asking price and to send the difference back to the buyer’s bank account.
No money has been sent to the seller. The bogus buyer has spoofed an email and purported to be an online payment company. All contact is then severed with the seller.
Visit Take Five and Cyber Aware for more information about how to protect yourself online.